favicon App for Realtors | Manage Home Services | Jonny On It

Privacy Policy

Effective Date: April 16, 2018

Welcome to Jonny On It, a mobile application that revolutionizes the home services experience. We empower consumers with the ability to secure and effect home repairs almost effortlessly. We use real-time geo-location, satisfaction ratings, and integrated billing to make the home services experience easier and cheaper for customers and more profitable for service providers. As used in this Privacy Policy, the terms “Jonny,” “we” and “us” refer to Jonny On It LLC.

Jonny is committed to protecting and respecting your privacy.

This Privacy Policy describes how we collect, use, protect and share information about you that we obtain when you access and use our Platform (defined below), including when you download our App, use our Site, register for an account, participate in contests or promotions, or submit questions or feedback. This Privacy Policy also applies to information that we obtain when you communicate or interact with us outside of the Platform, including by e-mail, telephone and otherwise. This Privacy Policy also is intended to explain the conditions under which Jonny uses and discloses that information, and your rights in relation to that information.

Certain of our Platform may be available via mobile application. This Privacy Policy governs the collection and use of data about you and your use of any Jonny mobile application. (Although, we may provide additional notice and choice options within the App itself.)

Please read this Privacy Policy carefully to understand how we will treat your information before you start to use our Platform or communicate with us outside the Platform.


The terms "you" and "your" will refer to you as a End User (as defined below) of the Platform. If you are accepting the terms of this Privacy Policy as an employee or representative of a company or other legal entity, the terms "you" and "your" will refer to both you, personally, and the entity you represent.

Changes to this Privacy Policy are discussed at the end of this document. Each time you use the Platform, however, the current version of this Privacy Policy will apply. Accordingly, each time you use the Platform you should check the date of this Privacy Policy (which appears at the beginning of this document) and review any changes since the last time you accessed the Platform.

For purposes of this Privacy Policy, the following defined terms mean:

“App” means any and all downloadable applications (including, any mobile or tablet applications) owned or operated by Jonny through which through which Jonny provides access to third party home service providers. References to the "App" include any and all related features, functionality, tools, and content.

“End User” means any person or entity who accesses or uses the Platform in any manner, including Users and Providers. References to “access” and/or “use” of the Platform (and any variations thereof) include the acts of accessing or browsing the Platform, and accessing or using the Services.

"End User Content" means any and all reviews, satisfaction ratings, feedback, suggestions or other information provided or made available by End User on or through the Platform.

“Platform” means, the Site, App, and all related sites, mobile applications, and the Services offered on and in connection with these sites and applications.

“Provider” means any service provider who has registered and been approved to provide home services to Users and has agreed, in whole, to be bound by the Provider Terms and Conditions.

“Services” means any and all services provided by Jonny on or through the Platform, and any promotions related thereto, provided by Jonny, but expressly excluding Provider or third party services.

“Site” means any and all websites owned or operated by Jonny (including the website currently located at www.jonnyonit.com), through which Jonny provides access to third party home service providers. References to the "Site" include any and all related features, functionality, tools, and content.

“User” means any customer who has registered through the Platform to research, locate, and/or hire a Provider to perform Jobs and has agreed, in whole, to be bound by the User Terms and Conditions.

  • Information You Provide to Us

    We collect information that you provide directly to us, including when you register for an account, download the App, search for Provider home services; use the Services, update your e-mail preferences, respond to a survey or provide other feedback about the Platform, or contact us with questions or comments about the Platform.

    We may also collect information about you when you opt in to receive text messages from us. You may opt in to receive such updates and offers by providing your mobile telephone number through the Site or App.

    We will not ask for or request sensitive medical information. Please do not provide this information to us through e-mails, feedback forms or in any other way unless specifically requested.

    Information Generated from Use of the Platform

    We also collect certain technical information when you access, browse and use our Platform, including information that we automatically receive and record from your browser or mobile platform on our server logs. This technical information helps us operate and provide our Platform to you, and includes standard information about visits and system capabilities, such as:

    information about the device(s) you use to access our Platform, including MAC address, IP address, browser type and version, your location, time zone setting, browser plug-in types and versions, operating system and platform, device type, device and application identifiers, operating information, mobile carrier, and cookies;
    information about your visits to the Platform, including the full URL clickstream to, through, and from the Site, including dates and times;
    information we need and use to facilitate your use of our Platform (including to provide access to third party websites and services), such as URL requests, destination IP addresses, or device configuration details;
    pages you view, searches you run, length of time browsing search results, specific search results you select to view, length of visits to other pages, page interaction information (such as scrolling, clicks, and mouse-overs), your engagement with certain variable/dynamic elements of a page and methods used to browse away from the page;
    information about your access to, use of and interaction with the App including, without limitation, information regarding clicks, taps and actions; and
    page response times and download errors.

    Some of the information we collect is generated using cookies and beacons. For more details about cookies, beacons, and your choices, see Cookies and Beacons below.

    Social Media Integration

    Our Platform may, from time to time, contain links to and from social media platforms. You may choose to connect to us through a social media platform, such as Facebook or Twitter, and when you do, we may collect additional information from you, such as your screen names, profile picture, contact information, contact list, and the profile pictures of your contacts, through the social media platform. Please be advised that social media platforms may also collect information from you. When you click on a social plug-in, such as Facebook’s “Like” button, Twitter’s “tweet” button or the Google+, that particular social network’s plugin will be activated and your browser will directly connect to that provider’s servers. We do not have control over the collection, use and sharing practices of social media platforms and encourage you to review their usage and disclosure policies and practices, including the data security practices, before using the social media platforms.

    Information from Third Parties

    We may receive certain information about you from the third parties on behalf of which we provide the Services to you and/or on behalf of which you access or use the Platform. We may also supplement the technical information we collect from your use of the Platform with information collected by third parties. Such third parties may include service providers, such as Google Inc., advertising partners, and ad networks that help us understand our End Users and provide better service to our End Users.

    On occasion, we may compare or combine Personally Identifiable Information (defined below) from third party sources to/with other information we have collected. For example, we may obtain contact information from other sources in order to contact you if we think you or the company you represent would be interested in our Platform.

  • Personally Identifiable Information

    Some of the information we collect through your use of our Platform or communications with us may personally identify you (“Personally Identifiable Information”). The types of Personally Identifiable Information End Users may submit in connection with use of the Platform include:

    contact information (such as name, address, email address and telephone number);
    social media profile and account information;
    account passwords and security question responses for the Platform;
    payment card information and other billing information (such as card image, card number, cardholder name, expiration date and card verification code) associated with your account; and
    geographic location.

    In addition to the above, if you are a Provider, we may also collect the following additional Personally Identifiable Information:

    Your business entity's contact information (such as name, address, email address and telephone number) (if applicable);
    Your last three residential addresses;
    Social security number;
    Current business photograph;
    Bank account and routing numbers;
    Transactional financial history;
    Driver's license information;
    Current federal, state, municipal or other applicable professional permit, license or certification information;
    Criminal record; and
    Insurance coverage information.

    Other data derived from your use of the Platform is treated as "Non-Personally Identifiable Information," unless it is combined with Personally Identifiable Information, or unless otherwise required by applicable law.

    We may use the Personally Identifiable Information we collect, to:

    create and manage your account;
    provide the Platform to you, including to process and respond to job reservations and bookings;
    to facilitate Provider background checks;
    operate our Platform, including access management, payment processing, Platform administration, internal operations, troubleshooting, data analysis, testing, research, statistical and survey purposes;
    send you information that enables you to use our Platform;
    contact you about activity on your account;
    provide you access to, and updates regarding the Platform and other related offers via text message;
    respond to your requests, feedback or inquiries;
    notify you about updates, information, or alerts regarding our Platform;
    comply with laws, regulations, and other legal requirements;
    comply with relevant industry standards and our policies;
    protect and enforce our rights and the rights of other End Users against unlawful activity, including identify theft and fraud, and other violations of our Provider Terms and Conditions or User Terms and Conditions;
    protect and enforce our rights arising under any agreements entered into between you and us, including billing and collection;
    protect the integrity and maintain the security of our Platform, including secured areas of the Platform;
    operate, evaluate and improve our business, including conducting surveys and market research, developing new products, services, and promotions (such as, for example, special events, programs, offers, contests), analyzing and enhancing existing products, services, and promotions, managing our communications; performing accounting, auditing, and other internal functions;
    provide you with information and advertisements about products, services, and promotions, from us or third parties, that may interest you; and
    administer your participation in such products, services, and promotions.

    In addition, we may use your information as described in any notice provided at the time you provide the information; and for any other purpose for which you may provide consent.

    Non-Personally Identifiable Information

    In addition to the uses described above, we may also use Non-Personally Identifiable Information to:

    deliver content (including advertising) tailored to your interests and the manner in which you use our Site or App;
    investigate and analyze End User analytics;
    present content in a manner that is optimized for your device; and
    measure and analyze the effectiveness of advertising we serve you.

    We may also combine technical information, or Non-Personally Identifiable Information, about your use of our Platform with information that we obtain from other End Users to use in an aggregate or anonymous manner for similar purposes.

  • Disclosure of Personally Identifiable Information

    We will not sell or share your Personally Identifiable Information with third parties for the third party's own direct marketing purposes without your express consent. (However, please note that if you click on or otherwise interact with an advertisement on our Platform, the advertiser may assume that you meet its target criteria, even though we have not shared your Personally Identifiable Information.)

    We may share Personally Identifiable Information with:
    Other End Users, to the extent any End User Content contains any Personally Identifiable Information;
    the Providers you designate (if you are a User);
    Users (if you are a Provider)
    our third party background check service providers (if you are a Provider);
    the organizations or entities on behalf of which we are providing the Platform to you and/or on behalf of which you access or use the Platform (if you are a Provider that is an individual and if applicable);
    other companies associated with those organizations or entities in order to enable their systems to operate with the Platform;
    our subsidiaries and affiliates for marketing purposes;
    our service providers to the extent reasonably necessary to enable us operate our business and provide our Platform to you, as described in this Privacy Policy (e.g., to an e-mail service provider in order to enable us to e-mail you, to a third party payment processor to process payments);
    financial, criminal, licensure, and other background check service providers;
    a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, liquidation, or other sale or transfer of some or all of our assets, whether as an ongoing concern or as part of bankruptcy, liquidation or similar proceeding, in which Personally Identifiable Information held by us about our End Users is among the assets transferred;
    other third parties with your express consent for any purpose disclosed by us when you provide the information; and
    you, upon your written request.

    We do not permit these third parties to use any Personally Identifiable Information we share for any purpose other than (i) as described in this Privacy Policy, and (ii) to comply with their own legal requirements. However, third parties are under no obligation to comply with this Privacy Policy with respect to Personally Identifying Information that you provide directly to those third parties, or that those third parties collect for themselves.

    We may also disclose Personally Identifiable Information with law enforcement agencies, government officials, or other third parties as necessary for the purpose of:

    complying with any court order, law or legal process, including to respond to any government or regulatory request;
    preventing fraud protection and credit risk reduction;
    investigating potential unauthorized access or misuse of our Platform or other breach of our Terms and Conditions, Supplemental Terms (as defined below), Platform Rules (as defined below) other agreements;
    protecting the assets or property, and enforcing the rights of Jonny, including for billing and collection purposes; and
    protecting the rights, property, or safety of our End Users or others.

    In the event that we receive a request from a governmental entity to provide it with your Personally Identifiable Information, we will make reasonable attempts to notify you of such request, to the extent reasonably possible and legally permissible.

    Notice to California Residents/Your California Privacy Rights

    California Civil Code permits California residents to request that we not share your Personally Identifiable Information with third parties for their direct marketing purposes. If you are a California resident, you may contact privacy@jonnyonit.com to request information regarding how we share Personally Identifiable Information with third parties for their direct marketing purposes and/or to request that such information not be shared with third parties for such purposes.

    Disclosure of Non-Personally Identifiable Information

    In addition, we may share Non-Personally Identifiable Information, including aggregated or anonymized data:

    with analytics, search engine, or other service providers that help us improve our Platform;
    to report to our affiliates, licensors and service providers, advertising partners and ad networks about the use of various aspects of the Platform;
    with other End Users or prospective End Users of the Platform; and
    to advertisers and advertising networks to select and serve relevant advertisements.

  • We may use cookies, beacons and similar technologies, now or in the future, to support the functionality of our Platform. This provides a better experience when you visit our Platform and allows us to improve our Services and Platform. Our service providers, advertising partners and ad networks may use cookies and beacons to collect and share Non-Personally Identifiable Information about your activities both on our Platform and on other websites, including, for example, to provide you targeted advertising based upon your interests. In addition, third parties that are unaffiliated with us may also collect information about you, including tracking your browsing history, when you use our Platform. We do not have control over these third party collection practices. If you wish to minimize these third-party collections, and you can adjust the settings of your browsers or install plug-ins and add-ins.

    Browser Cookies. A browser cookie is a small file placed on the hard drive of your computer. That cookie then communicates with servers, ours or those of other companies that we authorize to collect data for us, and allows recognition of your personal computer. We associate cookies with Personally Identifiable Information only if you use the automatic recognition capabilities on restricted areas of the Platform, order a Service, use the personalization services available as part of the Platform, or ask us to contact you with additional marketing information. We do not otherwise collect Personally Identifiable Information from browser cookies and we do not associate browser cookies with your Personally Identifiable Information.

    You may use the tools available on your computer or other device to set your browser to refuse or disable all or some browser cookies, or to alert you when cookies are being set. However, if you refuse or disable all browser cookies, you may be unable to access certain parts or use certain features or functionality of our Platform.

    You may choose whether to activate automatic recognition when you register for an account. After registration, you may disable the persistent cookie that supports recognition using the tools in your browser. If you choose to disable the cookies that support automatic recognition, you will need to re-enter your username and password each time you access a gated portion of the Platform. Unless you have adjusted your browser settings so that it refuses all cookies, we may use cookies when you direct your browser to our Platform. To learn more about cookies, you can visit www.allaboutcookies.org.

    Flash Cookies. Certain features of our Platform may use local stored objects called flash cookies to collect and store information about your preferences and navigation to, from and on our Platform. We also include cookies in our third party hosted video players to count the number of unique viewers who see a customer’s video press release and to provide aggregate reporting. The cookies do not identify you as an individual or track your online behavior. We do not collect Personally Identifiable Information from flash cookies and we will not associate them with your Personally Identifiable Information.

    Flash cookies are not managed by the same browser settings as are used for browser cookies. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse Flash cookies, please note that some parts of our Platform may be inaccessible or may not function properly.

    Beacons. Our Platform and e-mails may contain small electronic files known as beacons (also referred to as web beacons, clear GIFs, pixel tags and single-pixel GIFs) that permit us to, for example, count End Users who have visited those pages or opened an e-mail and for other website-related statistics. Beacons in e-mail marketing campaigns allow us to track your responses and your interests in our content, offerings and web pages. You may use the tools in your device to disable these technologies as well.

    Google Inc. ("Google") is one example of a service provider that uses cookies or similar technologies to collect information about your browsing activities over time and across different websites following your visit to our Platform. Google Analytics is a web analytics service provided by Google that uses first-party cookies to track End Users' interactions and collect other information about how you use our Platform. Google Analytics collects information anonymously. We then use the information to compile reports, including usage trends, to help us improve our Platform. You can opt out of Google Analytics without affecting how you visit our site. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/, or review the Google Analytics Terms of Service at www.google.com/analytics/terms/us.html. For more information about opting out of being tracked by Google Analytics across all websites you use, please visit tools.google.com/dlpage/gaoptout/.

  • We offer you certain choices in connection with the information we collect from you. Email Communications

    You may have the opportunity to receive certain communications from us related to our Platform. If you provide us with your e-mail address in order to receive communications, you can opt out of marketing e-mails at any time by following the instructions at the bottom of our e-mails and adjusting your e-mail preferences. Please note that certain e-mails may be necessary for the operation of our Platform. You will continue to receive these e-mails, if appropriate, even if you unsubscribe from our optional communications.


    If you wish to minimize information collected by cookie or beacon, you can adjust the settings of your browsers to notify you when you receive a cookie, which lets you choose whether or not to accept it. You can also set your browser to automatically reject any cookies. You may also be able to install plug-ins and add-ins that serve similar functions. However, please be aware that some features and services on our Platform may not work properly if we are not able to recognize and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.

    Network Advertising Initiative

    Certain websites you visit may provide options regarding advertisements you receive. If you wish to minimize the amount of targeted advertising you receive, you can opt out of certain network advertising programs through the Network Advertising Initiative (NAI) Opt–Out Page. Please note that even if you choose to remove your information (opt out) you will still see advertisements while you're browsing online. However the advertisements you see may be less relevant to you. For more information or to opt out of certain online behavioral advertising, please visit www.aboutads.info.

    Additionally, many advertising network programs allow you to view and manage the interest categories that they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt–Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.

    Do Not Track

    Some browsers support a “Do Not Track” (or, DNT) feature, a privacy preference that End Users can set in certain web browsers, which is intended to be a signal to websites and services that you do not wish to be tracked across different websites or online services you visit. Our Platform does not currently recognize or respond to DNT signals, so DNT settings do not change the way the Platform operates.

    Please note that we cannot control how third party websites or online services you visit through our Platform respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.


    You may opt out of our direct telemarketing contacts by requesting us to remove you from our direct telemarking list. Please note that opting out from our direct telemarketing contacts does not limit us from contacting you for other purposes, including those contacts that are reasonably necessary to provide you with our Platform. If you decide to opt out of our direct telemarketing contacts, allow a reasonable time for us to process your request and do not hesitate to contact us at privacy@jonnyonit.com if you encounter any problems with your request. The FTC also maintains a National Do Not Call Registry at www.donotcall.gov/register/reg.aspx. Registering your number with the FTC may also limit our direct marketing contacts to that number.

    Updating and Deleting Information

    The accuracy of the information we have about you is very important. End Users may update their information at any time by following directions available on the account profile page. Otherwise, to review, correct or delete your Personally Identifiable Information, please contact us at privacy@jonnyonit.com. For more information about your choices, or to review or correct your Personally Identifiable Information, please use the Settings menu within the App or the Site and follow the prompts, or contact us as indicated in the “Contact Us” section of this Privacy Policy.

  • The security of your information is important to Jonny, and we have established administrative, technical, and physical safeguards designed to protect your Personally Identifiable Information against unauthorized alteration, access, loss, theft, use or disclosure. Unfortunately, no system can guarantee complete security of your information. As a result, Jonny cannot ensure or warrant that your information, including your Personally Identifiable Information, is secure from unauthorized third parties. Thus, your use of the Platform and communication with us is at your own risk.

    You are responsible for protecting your username and password(s) and for the security of information that you transmit to us over the internet.

    If you have reason to believe that your interaction with the Platform is no longer secure (for example, if you feel that the security of your username or password has been compromised), you must immediately notify us of the problem by contacting us.

  • Our Platform is directed to and is intended to be used only by persons who are 18 years of age or older. We do not knowingly collect information from children under 18. If you are under 18 years of age, you are not permitted to register for an account or otherwise submit any personally identifiable information to us, including your name, address or e-mail address. If we discover that we have collected any personally identifiable information from a child under the age of 18, we will suspend the associated account and remove that information from our database as soon as possible. By registering for an account or submitting any personally identifiable information to us, you represent and warrant that you are 18 years of age or older.

  • Your use of our Platform may be governed by our User Terms and Conditions [http://jonnyonit.com] or Provider Terms and Conditions [http://jonnyonit.com] (as applicable), the supplemental terms that govern certain of the features, functionality, tools, content and promotions available on or through the Platform (the "Supplemental Terms"), and any and all policies and rules referenced herein or therein, posted on the Platform, or otherwise communicated to our End Users (the "Platform Rules"). In the event that the provisions of any such agreement that are specific to a particular Site or App differ from or conflict with the provisions of this Privacy Policy, the terms specific to that Site or App will apply.

  • The Platform is hosted in the United States of America and is subject to U.S. state and federal law. If you are accessing our Platform from other jurisdictions, please be advised that you are transferring your personal information to us in the United States, and by using our Platform, you consent to that transfer and use of your personal information in accordance with this Privacy Policy. You also agree to abide by the applicable laws of applicable states and U.S. federal law concerning your use of the Platform and your agreements with us. Any persons accessing our Platform from any jurisdiction with laws or regulations governing the use of the Internet, including personal data collection, use and disclosure, different from those of the jurisdictions mentioned above may only use the Platform in a manner lawful in their jurisdiction. If your use of the Platform would be unlawful in your jurisdiction, you may not use the Platform.

  • Jonny may, in its sole discretion, change this Privacy Policy from time to time. Any and all changes to this Privacy Policy will be reflected on this page and the effective date will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. End Users should regularly check this page for any changes to this Privacy Policy. Jonny will always post new versions of the Privacy Policy on the Site. However, Jonny may, as determined in its discretion, decide to notify End Users of material changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that you always maintain and update your contact information.

    Your continued use of the Platform or communication with us after the updated Privacy Policy has been posted (or any other indication of your consent) will constitute your acceptance of the updated Privacy Policy.

    Please note that we may condition your continued access to our Platform on your consent to changes to this Privacy Policy.

  • If you have questions or comments relating to this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at privacy@jonnyonit.com, or write to us at:

    Jonny On It LLC PRIVACY
    3021 Margaret Mitchell Dr NW
    Number 9
    Atlanta, GA 30327